Liaising between guests and partners to resolve light complexity issues via inbound, outbound, email, chat, and messaging on various topics such as: additional travel advice, modifications, cancellations, complaint, ...
Providing accurate, valid, and complete information by using the right tools, methods, and processes.
Ensuring a high level of customer service and a positive guest experience.
Graduated equivalent Majors is an advantage.
Fluency in Korean (Speaking, listening, writing, and reading) - working 100% Korean.
Fluency in English (Speaking, listening, writing, and reading)
Salary : Basic 21.500.000VND + Meal 500.000VND.
Total fixed amount 22.000.000VND Incentive (up to 1.200.000VND, depend on your performance KPIs)
Probation 2 months, full 100% salary
Social Insurance, nightshift and OT allowance.
Accident insurance 24/7. 14 days of leave/year. 13th Monthly Salary.
Annual Health Checkup
Work Time: 24/7, 2 days off per week, arranged by team leaders.
Day Shift: 7:00 – 16:00; 9:00 – 18:00; 12:00 – 21:00; 13:00 – 22:00.
Night Shift: 19:00 – 4:00; 20:00 – 5:00; 21:00 – 6:00; 22:00 – 7:00.
Địa điểm làm việc: Toà nhà QTSC 1, CVPM Quang Trung P. Tân Chánh Hiệp, Quân 12, HCM
