System monitoring: Receive and process alarms arising on the system, always ensuring stable operation of the system (including out of office hours)
System change management: Make changes required by customer and application team
System configuration management: Update and manage configuration for devices on CMDB, ensuring data is always accurate compared to reality
Incident and problem management: Participate in handling when problems arise
System capacity and performance management: Manage system performance (CPU, Mem, Disk), always ensure the system does not exceed KPI
Backup Management: Review server backup and redundancy. Ensure the system is always backed up daily, minimizing the risk of data loss
Security: Ensure information security according to the standards of Samsung corporation
Others: Availability and continuity, service level management, migration, Technical support
University degree in Information Technology/ Telecommunication or related field
Minimum 8 years of relevant experience in this specialized functional discipline including IT service (infrastructure/service, SaaS/On-premise, etc. regardless of type)
Technical background in: Databases or servers, networking knowledge
OS includes Windows (update patch, event viewer, IIS, disk management, troubleshooting, performance checking), Linux (update kernel, package and process management, LVM, performance checking, system log) etc.
Database includes PosgreSQL, Oracle, MariaDB, SQL Servers
Experience working with processes at large organizations
Great communication and working skills to build working relationships with team members in Vietnam and Korea
| Salary Policy: Up to 45 Mil VND gross + 3 times bonus for a year on the basic salary (The ratio calculation is based on the company's business not on the 100% of the basic salary. The bonus will be paid one time on Lunar New Year and 2 others will paid during the year) +Yearly review & salary rise regime (1 times per year, in February every year) + Full-salary insurance starting right from probation period + Health care insurance package + Health check once per year + 100% salary during 2-months probation + Lunch allowance: 1.2Mil per month + Attractive training fee for each employee per year for personal training: 300$-700$ & Udemy Account + Oversea training opportunities + Numerous internal activities: team bonding, team training,... + Allowance for employee holding English, Korean or Software certificates (If employees take the company's internal algorithm certificate exam can have additional benefits to the monthly salary and up to 2 times of additional bonuses if the performance is well evaluated) |
